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Analisa kepuasan konsumen berdasarkan tahapan pelayanan dan jenis restoran
Author
Yelenacia, Aylen
Additional Author(s)
Hermawan, Septian
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010071/MAN/2010
Subject(s)
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix : p. 66 - 88
Bibliography : p. 63 - 65
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 88 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02141/10
(T) 647.95068 Yel A
Library - 8th Floor
Unavailable : Removed
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