Analisa kepuasan konsumen berdasarkan tahapan pelayanan dan jenis restoran

Author

• Yelenacia, Aylen

Additional Author(s)

• Hermawan, Septian

Publisher

Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2010

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010071/MAN/2010

Subject(s)

• CONSUMER SATISFACTION
• RESTAURANT MANAGEMENT

Notes

• Appendix : p. 66 - 88

Bibliography : p. 63 - 65

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 88 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02141/10	(T) 647.95068 Yel A	Library - 8th Floor	Unavailable : Removed