Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh kepuasan pelanggan terhadap shareholder value

Author
  • Cahyono, Eko Budi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Akuntansi Bisnis UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010309/AKT/2012
Subject(s)
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 40 - 49
Bibliography: p. 36 - 39
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 49 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01979/12(T) 658.8343 Cah A-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh economic needs, psychologycal variables, social influences, purchase situation terhadap consumer decision making smartphone Samsung galaxy series
Analisa perceived authenticity, EWoM dan price sensitivity terhadap repurchase intention pada konsumen generasi Y AIRBNB di Indonesia
Analisa perilaku dan tingkat kepuasan penghuni ruko komplek manyar mega indah plaza Surabaya
Pengaruh brand image dan perceived quality terhadap kepuasan dan loyalitas pelanggan mobil toyota di Surabaya
Pengaruh kualitas layanan jasa terhadap kepuasan pelanggan hotel Surya
Pengaruh system quality, information quality, dan service quality terhadap user satisfaction website Lion Airlines dan Sriwijaya Airlines
Persepsi harga dan kualitas terhadap loyalitas pembeli pada STP oil treatment di PT Combined Service Surabaya
Faktor-faktor yang mempengaruhi keputusan konsumen dalam membeli RUKO Plaza Segi 8 Surabaya