Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisis pengaruh kepuasan pelanggan terhadap shareholder value
Author
Cahyono, Eko Budi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Akuntansi Bisnis UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010309/AKT/2012
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
Notes
Appendix: p. 40 - 49
Bibliography: p. 36 - 39
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 49 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01979/12
(T) 658.8343 Cah A
-
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh economic needs, psychologycal variables, social influences, purchase situation terhadap consumer decision making smartphone Samsung galaxy series
Analisa pengaruh citra merek, kualitas produk, dan kualitas layanan terhadap kepuasan konsumen di restoran Black Canyon Coffee Surabaya
Emotion marketing
Pengaruh kualitas produk mie instant terhadap loyalitas konsumen melalui kepuasan konsumen mie instant di Surabaya
Pengaruh e-service quality terhadap e-satisfaction pada pengguna di situs Tokopedia
Rute perjalanan dan perilaku pejalan kaki di giant hypermarket Pondok Tjandra Sidoarjo
Analisa kepuasan penghuni Perumahan "X" di wilayah Surabaya Timur
Analisa sistem peminjaman, kelengkapan vcd dan kualitas pelayanan terhadap kepuasan pelanggan di rental vcd me