Analisis pengaruh keterlibatan konsumen terhadap loyalitas konsumen di Hotel Novotel dan Mercure Surabaya

Author

• Japhar, Yoseph

Additional Author(s)

• Pranata, Adi

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No. 33010063/MAN/2009

Subject(s)

• CUSTOMER LOYALTY
• CONSUMERS-RESEARCH

Notes

• Appendix : p. 56 - 73

Bibliography : p. 56

Abstract

-

Physical Dimension

Number of Page(s)

xxviii, 73 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03851/09	(T) - 658.8342 Jap A	Library - 8th Floor	Unavailable : Removed