Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa pengaruh word-of-mouth, tangible, reliability, responsiveness, assurance dan empathy terhadap purchase decision di PT. VIC Indonesia
Author
Widjojo, Laura Cicilia
Additional Author(s)
Devina, lim Elizabeth
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010055/MAN/2010
Subject(s)
CONSUMER SATISFACTION
TOURISM-MARKETING
CONSUMER BEHAVIOR
Notes
Appendix : p. 59 - 79
Bibliography : p. 57 - 58
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 79 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01817/10
(T) 338.47910688 Wid A
-
Unavailable : Removed
Similar Collection
by author or subject
Eco-innovations in emerging markets
Analisa brand image, satisfaction of brand, dan brand loyalty pada Wita Tour Surabaya
Analisa kepuasan dan kepercayaan pelanggan terhadap loyalitas ditinjau dari pengukuran perceived quality dan perceived value
Analisa pengaruh servicescape terhadap kepuasan pelanggan pada JW Marriot Hotel Surabaya
Analisa kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening konsumen Red Mango Frozen Yogurt Tunjungan Plaza 3 Surabaya
Analisis perceived value, customer trust, customer satisfaction, dan customer loyalty konsumen maskapai penerbangan Garuda Indonesia
Analisis pengaruh store layout, merchandise assortment, pricing terhadap purchase intention pada toko Yamaha Melodia Musik
Analisis faktor kepuasan pelanggan toko fashion online Zalora di Indonesia