Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Evaluasi persepsi konsumen terhadap service quality taksi zebra dan taksi silver
Author
Kumalasari, Fenty
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02012007/MAN/2006
Subject(s)
CONSUMERS-PREFERENCES
CONSUMER SATISFACTION
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 80 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01513/06
(T) - 658.8343 Kum E
-
Unavailable : Removed
Similar Collection
by author or subject
Penentuan strategi untuk peningkatan jumlah pelanggan pusat pendidikan berkelanjutan Universitas Kristen Petra
Analisa service recovery terhadap kegagalan jasa yang terjadi pada industri penerbangan Indonesia
Emotional branding
Pengaruh system quality, information quality, dan service quality terhadap user satisfaction website Lion Airlines dan Sriwijaya Airlines
Pengaruh perceived quality, perceived sacrifice dan perceived value terhadap customer satisfaction di Informa Innovative Furnishing Pakuwon City Surabaya
Analisis kepuasan pemakai jasa wisata selam trerhadap kualitas pelayanan dan fasilitas yang diberikan PT Prodivena Surabaya
Pengaruh kualitas layanan terhadap kepuasan pelanggan restoran Sari Utama Jember melalui metode servqual
Service first IV