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Analisa kinerja trainee departemen front office sesuai dengan standar operasional prosedur dalam kontek performance monitor Shangri-La Hotel Surabaya
Author
Winarto, Oeij Wenny
Additional Author(s)
Santoso, Zerlinda
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010101/MAN/2010
Subject(s)
HOTELS-PERSONNEL MANAGEMENT
HOTEL MANAGEMENT
Notes
Appendix : p. 88 - 162
Bibiography : p. 86 - 87
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 162 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04127/10
(T) 647.940683 Win A
-
Unavailable : Removed
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