Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh kualitas layanan terhadap kepuasan konsumen pada layanan drive thru McDonalds Basuki Rahmat di Surabaya

Author
  • Widjoyo, Iksan Ongko
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020347/MAN/2012
Subject(s)
  • CONSUMERS-RESEARCH
  • CONSUMER SATISFACTION
Notes
  • Appendix : p. 74 - 97
. Bibliography : p. 71 - 73.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 97 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01322/13(T) 658.8343 Wid A-Unavailable : Removed

Similar Collection

by author or subject
The Influence of the appliance of business communication towards customer satisfaction in Dynasty Restaurant Amsterdam, The Netherlands
Perancangan customer relationship management di Casa Fiero
Pengaruh service quality terhadap loyalitas pelanggan dengan customer satisfaction sebagai variabel intervening pada ritel bioskop the premiere Surabaya
Analisa tingkat kepentingan dan kepuasan tenant pada zoning fashion berdasarkan kinerja atribut-atribut City of Tomorrow
Pengaruh kualitas layanan valet parking terhadap kepuasan pelanggan prime steak restoran
Customer satisfaction
Pengaruh customer experience terhadap cross buying melalui customer satisfaction dan customer trust pada salon kecantikan di Surabaya
Pengaruh harga, kualitas pelayanan dan kualitas produk terhadap kepuasan konsumen Depot Madiun Masakan Khas Bu Rudy