Marketing services : competing through quality

Author

• Berry, Leonard L.

Additional Author(s)

• Parasuraman, A.

Publisher

New York: The Free Press, 1991

Language

English

ISBN

002903079X

Series

-

Subject(s)

• CUSTOMER SERVICE
• MARKETING
• SERVICE INDUSTRIES-MARKETING

Notes

-

Abstract

Index: p. 205-212

Physical Dimension

Number of Page(s)

xi, 212 p.

Dimension

24 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03062/95	658.8 Ber M	-	Available