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Marketing services : competing through quality

Author
  • Berry, Leonard L.
Additional Author(s)
  • Parasuraman, A.
Publisher
New York: The Free Press, 1991
Language
English
ISBN
002903079X
Series
-
Subject(s)
  • CUSTOMER SERVICE
  • MARKETING
  • SERVICE INDUSTRIES-MARKETING
Notes
-
Abstract
Index: p. 205-212
Physical Dimension
Number of Page(s)
xi, 212 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03062/95658.8 Ber M-Available

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