Evaluasi gap antara tingkat kepentingan dan tingkat kepuasan konsumen guna memperbaiki kualitas pelayanan pada Calvados Cafe and Restaurant Surabaya

Author

• Mayadevi, Catherina

Additional Author(s)

-

Publisher

Surabaya: 1998

Language

Indonesian

ISBN

-

Series

Tugas akhir no. 139/TI-69/1998

Subject(s)

• CONSUMERS-RESEARCH
• MARKETING RESEARCH
• RESTAURANTS-MARKETING

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xii, 37 p.

Dimension

30 cm

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	05287/98	(T) 658.834 May E	Library - 8th Floor	Unavailable : Removed
2.	05288/98	(T) 658.834 May E	-	Unavailable : Removed