Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Service management: the new pradigm in hospitality

Author
  • Kandampully, Jay
Additional Author(s)
-
Publisher
Frenchs Forest, NSW: 2002
Language
English
ISBN
1862505098
Series
-
Subject(s)
  • HOSPITALITY INDUSTRY-MANAGEMENT
  • HOTEL MANAGEMENT
  • LEISURE INDUSTRY-MANAGEMENT
Notes
-
Abstract
Index: p. 374-380
Physical Dimension
Number of Page(s)
xii, 380 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03306/03647.94068 Kan S-Available

Similar Collection

by author or subject
Analisis pengaruh persepsi pemberdayaan karyawan terhadap employee turnover intention di hotel X, kupang, nusa tenggara timur
Analisa guest experience terhadap guest satisfaction pada hotel Majapahit di Surabaya managed by Accorhotels
Hospitality facilities management and design
Analisa faktor-faktor penyimpangan pelaksanaan prosedur standar operasional departemen produksi dan pelayanan : studi kasus Hongkong Noodle Surabaya
Hospitality strategic management
An introduction to leisure studies
Pengaruh transformational leadership terhadap organizational learning melalui managemnet control system pada budget hotel di Surabaya
Managing the guest experience in hospitality