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Analisa tingkat kepuasan pelanggan cake shop di JW Marriot Hotel dan Hyatt Regency Surabaya ditinjau dari kualitas produk dan kualitas jasa

Author
  • Margaretha, Maria Veronica Susan
Additional Author(s)
  • Thamrin, Natalia Dewiyanti
Publisher
Surabaya: 2004
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 01/01/104/HTL/2004
Subject(s)
  • CONSUMER SATSIFACTION
  • HOTEL MANAGEMENT
  • RESTAURANT MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxiii, 79 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01350/04(T) 647.95068823 Mar ALibrary - 8th FloorUnavailable : Removed

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