Analisa tingkat kepuasan pelanggan cake shop di JW Marriot Hotel dan Hyatt Regency Surabaya ditinjau dari kualitas produk dan kualitas jasa

Author

• Margaretha, Maria Veronica Susan

Additional Author(s)

• Thamrin, Natalia Dewiyanti

Publisher

Surabaya: 2004

Language

Indonesian

ISBN

-

Series

Tugas Akhir No. 01/01/104/HTL/2004

Subject(s)

• CONSUMER SATSIFACTION
• HOTEL MANAGEMENT
• RESTAURANT MANAGEMENT

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xxiii, 79 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01350/04	(T) 647.95068823 Mar A	Library - 8th Floor	Unavailable : Removed