Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa tingkat kepuasan pelanggan cake shop di JW Marriot Hotel dan Hyatt Regency Surabaya ditinjau dari kualitas produk dan kualitas jasa

Author
  • Margaretha, Maria Veronica Susan
Additional Author(s)
  • Thamrin, Natalia Dewiyanti
Publisher
Surabaya: 2004
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 01/01/104/HTL/2004
Subject(s)
  • CONSUMER SATSIFACTION
  • HOTEL MANAGEMENT
  • RESTAURANT MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxiii, 79 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01350/04(T) 647.95068823 Mar ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Improving food and beverage performance
Analisa penerapan food cost control process dengan CVP analysis guna mengoptimalkan profit di Golden Restaurant Kediri
Strategi pemasaran Hotel Mercure untuk meningkatkan tingkat hunian
Restaurant management
Faktor-faktor yang mempengaruhi keputusan konsumen memilih Restoran Rosari, Jemur Handayani, Surabaya
Analisa standarisasi food safety management system bahan makanan kaleng jenis sayuran dan buah di bagian receiving dan storing hotel Sheraton Surabaya
The Growth strategies of hotel chains
Analisa faktor-faktor penentu terjadinya brand switching terhadap coffeehouses di plaza Tunjungan Surabaya dengan metode structural equation modelling