Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The Study of the relationship between service quality to customer satisfaction as Jayanata Beauty Clinic Centre Surabaya
-
Creator(s)
(92297046) SURYA GANDAKUSUMA
Contributor(s)
JACOB ISKANDAR → Advisor 1
SETYAWATI → Examination Committee 1
Publisher
Universitas Kristen Petra; 1999
Language
English
Category
d2 – Diploma 2
Sub Category
Final Project
Source
Final Project No. 062/PBE/UKP/1999; Surya Gandakusuma (92297046)
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
CONSUMER BEHAVIOR
File(s)
jiunkpe-is-d2-1999-92297046-15460-clinic-cover.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-abstract_toc.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-chapter1.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-chapter2.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-chapter3.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-conclusion.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-references.pdf
jiunkpe-is-d2-1999-92297046-15460-clinic-appendices.pdf
Similar Collection
by creator, contributor, or subject
Influential aspects to buy fast food at Arbys Surabaya: a case study of consumer behavior
The Marketing strategy of aigner to increase sales during the period of May 1997 to May 1998: a field study
Komponen-komponen yang memotivasi konsumen untuk melakukan pembelian pertama (first purchase) pada produk teh hijau siap minum dalam kemasan (ready to drink) merek Green-T
Pengaruh retail mix terhadap pembelian ulang konsumen planetsports.net Tunjungan Plaza Surabaya
Pengaruh perceived benefit, perceived sacrifice dan perceived value terhadap intention to subscribe online music streamer spotify
Pengaruh citra merek, efektivitas promosi, dan kualitas produk terhadap minat beli konsumen PT Intan Pariwara
Studi analisis efek moderasi dari usia pada hubungan antara anxiety terhadap travel intention
Studi deskriptif kepuasan konsumen dalam peggunaan teknologi informasi dan komunikasi di kafe De Boliva Surabaya