Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Faktor-faktor yang mempengaruhi kepuasan nasabah pengguna ATM BCA di Surabaya
-
Creator(s)
(31492064) ELISABETH HANDOKO
Contributor(s)
-
Publisher
Universitas Kristen Petra; 1997
Language
Indonesian
Category
s1 – Undergraduate Thesis
Sub Category
Skripsi/Undergraduate Thesis
Source
Skripsi No. 749/EM/1996; Elisabeth Handoko (31492064)
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
File(s)
jiunkpe-ns-s1-1997-31492064-23077-nasabah-cover.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-abstract_toc.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-chapter1.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-chapter2.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-chapter3.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-chapter4.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-chapter5.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-references.pdf
jiunkpe-ns-s1-1997-31492064-23077-nasabah-appendices.pdf
Similar Collection
by creator, contributor, or subject
Pengaruh e-service quality terhadap e-loyalty pelanggan GO-jek melalui e-satisfaction pada kategori GO-ride
Analisis faktor-faktor yang membentuk loyalitas konsumen di Atlas Sport Club Surabaya
Pengaruh social servicescape terhadap loyalty dengan customer satisfaction sebagai variable mediasi pada Coffee Shop Stonemilker Ward
Analisis pengaruh perceived service quality, perceived food quality, dan perceived physical environment terhadap customer satisfaction serta dampaknya terhadap word of mouth pada cafe dan restoran di kota Ambon
Pengaruh faktor budaya, sosial, kepribadian dan psikologis terhadap perilaku pembelian konsumen toko oli
Pengaruh aspek ergonomi terhadap kepuasan pelanggan di Libreria Eatery dan Shae Cafe & Eatery Surabaya
The impact of working capital management, fixed assets management and capital structure management on profitability of listed fast moving consumer goods companies in Indonesia from 2011-2015
Pengaruh kualitas layanan, bauran pemasaran, dan kepuasan konsumen terhadap loyalitas konsumen depot makanan Indonesia di Surabaya