Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Layanan prima: kiat menerobos pelanggan

-

Creator(s)
  • (13789003) FERRY WIDJAJA
Contributor(s)
  • LIM TJUANG U → Advisor 1
  • Monica Ida Uniati Santoso → Examination Committee 1
Publisher
Universitas Kristen Petra; 1992
Language
Indonesian
Category
d3 – Diploma 3
Sub Category
Tugas Akhir
Source
Tugas Akhir No. 075/Par/1992; Ferry Widjaja (13789003)
Subject(s)
  • CUSTOMER SERVICE
  • TRAVEL AGENTS-CUSTOMER SERVICES
File(s)

Similar Collection

by creator, contributor, or subject
Memantapkan sapta pesona sebagai citra pariwisata khususnya di Jawa Timur
Analisis pengaruh persepsi harga dan kualitas terhadap pengambilan keputusan pembelian private brand oleh konsumen pada Giant Hypermarket Margorejo di Surabaya
Kualitas layanan Go-Jek di Surabaya
Pengaruh stress pekerjaan dan kontak manusia terhadap kualitas hubungan dalam penjualan jasa
Analyzing the influence of sevice quality towards customer loyalty in Dynasty Restaurant
Pengaruh kualitas layanan terhadap kepuasan pelanggan Rumah Makan D'Waroeng
Creating a new system for customer care at mitranet
Service quality based factors that satisfy customers of XYZ Bank in Surabaya, business banking division, after experiencing CRM