Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Layanan prima: kiat menerobos pelanggan
-
Creator(s)
(13789003) FERRY WIDJAJA
Contributor(s)
LIM TJUANG U → Advisor 1
Monica Ida Uniati Santoso → Examination Committee 1
Publisher
Universitas Kristen Petra; 1992
Language
Indonesian
Category
d3 – Diploma 3
Sub Category
Tugas Akhir
Source
Tugas Akhir No. 075/Par/1992; Ferry Widjaja (13789003)
Subject(s)
CUSTOMER SERVICE
TRAVEL AGENTS-CUSTOMER SERVICES
File(s)
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-cover.pdf
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-abstract_toc.pdf
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-chapter1.pdf
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-chapter2.pdf
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-chapter3.pdf
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-conclusion.pdf
jiunkpe-ns-d3-1992-13789003-23871-pelanggan-references.pdf
Similar Collection
by creator, contributor, or subject
Pengaruh marketing communication terhadap purchase intention yang dimoderasi oleh brand image Garuda Indonesia
Potensi Tanjung Kodok sebagai obyek wisata alam Lamongan
Analisa pengaruh
service orientation
terhadap
employee performance
melalui
employee service
Analisis antara E-service quality, online perceived value dan E-loyalty dalam konteks E-commerce Bukalapak
The Apology strategies used by a budget hotel front officers in handling customer complaints
The Service quality analysis in Star Cafe using servqual method
The Apology strategies used by customer service officers of a local bank in Surabaya
Analisis pengaruh kualitas layanan terhadap loyalitas pelanggan restoran boncafe di Surabaya dengan menggunakan kepuasan sebagai variael perantara