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Analisis pengaruh trust dan commitment terhadap kepuasan dan loyalitas pelanggan CV. Sumber Jaya Sakti Tarakan
Author
Utami A.W, Sri Sari
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020391/MAN/2013
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 62 - 107
. Bibliography: p. 60-61 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 107 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00032/14
(T) 658.8343 Uta A
Library - 8th Floor
Unavailable : Removed
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