Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction pada Pizza Hut Ciputra World Surabaya

Author

• Paoki, Stifen Yongky Dea Ratumbuisang

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020634/MAN/2017

Subject(s)

• CONSUMERS-RESEARCH
• MARKETING-MANAGEMENT
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• QUALITY OF SERVICE

Notes

• Appendix: p. 57-65

. Bibliography: p. 55-56 .

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 65 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02420/17	(T) MAN 36-0634	Library - 8th Floor	Unavailable : Removed