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Pengaruh pemulihan jasa terhadap kepercayaan merek hotel di Indonesia dengan kepuasan atas pemulihan jasa sebagai variabel perantara
Author
Agustin, Ika
Additional Author(s)
Tansi, Michelia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010680/MAN/2017
Subject(s)
HOTELS-CONSUMER SATISFACTION
HOTELS-MARKETING MANAGEMENT
HOTELS-MANAGEMENT
HOTELS-CONSUMERS-RESEARCH
Notes
Appendix: p. 84-109
. Bibliography: p. 78-83 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 109 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02588/17
(T) MAN 33-0680
Library - 8th Floor
Available
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