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Analisa harapan dan persepsi asian tourist dan western tourist kualitas layanan hotel di Bali
Author
Michelle
Additional Author(s)
Thresya
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010724/MAN/2018
Subject(s)
HOTELS-CONSUMERS-RESEARCH
QUALITY OF SERVICE
HOTELS-MANAGEMENT
Notes
Appendix: p. 90-146
. Bibliography: p. 86-89.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 146 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01039/18
(T) MAN 33-0724
Library - 8th Floor
Available
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