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Analisis pengaruh service quality terhadap behavioral intentions dengan customer satisfaction sebagai variabel intervening di Amaris Hotel Surabaya

Author
  • Loanata, Isabella Agustina
Additional Author(s)
  • Dasmasela, Kristin Natasha
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010551/MAN/2015
Subject(s)
  • HOTELS-CONSUMER BEHAVIOUR
  • HOTELS-CONSUMER SATISFACTION
  • HOTELS-CONSUMERS-RESEARCH
  • HOTELS-MARKETING MANAGEMENT
Notes
  • Appendix: p. 60 - 85
. Bibliography: p. 57 - 59.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 85 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02764/15(T) MAN 33-0551-Unavailable : Removed

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