Analisis pengaruh service quality terhadap behavioral intentions dengan customer satisfaction sebagai variabel intervening di Amaris Hotel Surabaya

Author

• Loanata, Isabella Agustina

Additional Author(s)

• Dasmasela, Kristin Natasha

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010551/MAN/2015

Subject(s)

• HOTELS-CONSUMER BEHAVIOUR
• HOTELS-CONSUMER SATISFACTION
• HOTELS-CONSUMERS-RESEARCH
• HOTELS-MARKETING MANAGEMENT

Notes

• Appendix: p. 60 - 85

. Bibliography: p. 57 - 59.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 85 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02764/15	(T) MAN 33-0551	-	Unavailable : Removed