Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation

Author

• Bacal, Robert

Additional Author(s)

-

Publisher

New York: McGraw-Hill, 2005

Language

English

ISBN

007144453X

Series

Subject(s)

• CUSTOMER RELATIONS
• CUSTOMER SERVICES

Notes

. .

Abstract

-

Physical Dimension

Number of Page(s)

xv, 222 p.

Dimension

20 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04116/06	- 658.812 Bac P	ELTC	Available