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Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation

Author
  • Bacal, Robert
Additional Author(s)
-
Publisher
New York: McGraw-Hill, 2005
Language
English
ISBN
007144453X
Series
Subject(s)
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES
Notes
. .
Abstract
-
Physical Dimension
Number of Page(s)
xv, 222 p.
Dimension
20 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04116/06- 658.812 Bac PELTCAvailable

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