Analisis kualitas pelayanan matahari department store Tunjungan Plaza Surabaya dengan menggunakan metode servqual

Author

• Dewi, Aristia Puspa

Additional Author(s)

• Ngui, Eti Yuengmi

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2006

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010007/TLM/2006

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 51 - 102

Bibliography: p. 48 - 50

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 102 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	07292/06	(T) - 658.8342 Dew A	Library - 8th Floor	Unavailable : Removed