Analyzing the effectiveness of promotion, including the using of "spaarkaart" towards the customer loyalty in the oriental swan restaurant's take-out counter Soesterberg, the Netherlands
Author
Cahyono, Cecilia
Additional Author(s)
Astayasa, Stefanus Yonathan
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2007