Service management : operations, strategy, information technology 6th ed.

Author

• Fitzsimmons, James A.

Additional Author(s)

• Fitzsimmons, Mona J.

Publisher

Boston, Massachustts: McGraw Hill, 2008

Language

English

ISBN

9780071263467

Series

Subject(s)

• SERVICE INDUSTRIES-MANAGEMENT

Notes

• Appendix : p. 508 - 516
• CD-ROM

. Bibliography. Index : p. 517 - 537

Abstract

-

Physical Dimension

Number of Page(s)

xvii, 537 p.

Dimension

28 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02568/08	338.47068 Fit S	Library - 7th Floor	Available