Evaluasi program CRM PT. Istana Mobil Surabaya Indah untuk meningkatkan loyalitas pelanggan

Author

• Loesiana

Additional Author(s)

• Porwanto, Caecilia Anggraeni

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01170116/PMR/2008

Subject(s)

• CONSUMER BEHAVIOR
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• MARKETING-MANAGEMENT

Notes

• Appendix: p. 74 - 109

Bibliography: p. 72 - 73

Abstract

-

Physical Dimension

Number of Page(s)

xv, 109 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03649/08	(T) - 658.8342 Loe E	Library - 8th Floor	Unavailable : Removed