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Evaluasi program CRM PT. Istana Mobil Surabaya Indah untuk meningkatkan loyalitas pelanggan

Author
  • Loesiana
Additional Author(s)
  • Porwanto, Caecilia Anggraeni
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01170116/PMR/2008
Subject(s)
  • CONSUMER BEHAVIOR
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 74 - 109
Bibliography: p. 72 - 73
Abstract
-
Physical Dimension
Number of Page(s)
xv, 109 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03649/08(T) - 658.8342 Loe ELibrary - 8th FloorUnavailable : Removed

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