Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality terhadap kepuasan pelanggan CV. Gading Mas Surya

Author
  • Wong, Edwin
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020505/MAN/2015
Subject(s)
  • CONSUMER SATISFACTION
  • QUALITY OF SERVICE
  • MARKETING RESEARCH
Notes
. Bibliography: p. 75-77.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 77 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02792/15(T) MAN 36-0505-Unavailable : Removed

Similar Collection

by author or subject
Riset pemasaran dan perilaku konsumen
Pengaruh kualitas produk, harga, dan kualitas pelayanan terhadap kepuasan konsumen di Galaxy Permai Restaurant Surabaya
Analisa sistem peminjaman, kelengkapan vcd dan kualitas pelayanan terhadap kepuasan pelanggan di rental vcd me
Analisa service recovery terhadap kegagalan jasa yang terjadi pada industri penerbangan Indonesia
Analisis pengaruh service quality terhadap customer satisfaction pelanggan PDAM kota surabaya
Pengaruh customer expectations dan retail marketing mix application terhadap store loyaly hypermarket Carrefour di Surabaya
Perencanaan quality function deployment (QFD) pada hotel Everbright Surabaya
Pengaruh kualitas pelayanan terhadap loyalitas pelanggan melalui kepuasan pelanggan di Zest Hotel Surabaya