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Analisis hubungan kualitas layanan, kepuasan pelanggan, dan loyalitas pelanggan RSK Budi Rahayu Blitar dengan metode SEM

Author
  • Agustine, Riana
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011332/IND/2009
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • CUSTOMER SERVICE
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 64 - 124
Bibliography: p. 62 - 63
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 124 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00576/09(T) - 658.8342 Agu A-Unavailable : Removed

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