Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh product quality, service quality, price, situational factors, dan personal factors terhadap kepuasan pelanggan pada Restoran 'X' di Tunjungan Plaza Surabaya

Author
  • Sangkai, Dita Yuliani
Additional Author(s)
  • Christianto, Alexander
Publisher
Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2010
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010085/MAN/2010
Subject(s)
  • CONSUMER SATISFACTION
  • RESTAURANT MANAGEMENT
  • RESTAURANTS-PERSONNEL MANAGEMENT
Notes
  • Appendix : p. 100 - 140
Bibliography : p. 98 - 99
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 140 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02139/10(T) 647.950683 San ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Studi pengaruh faktor-faktor kualitas layanan terhadap kepuasan pelanggan Hotel Mulia di Kediri
Analisis tingkat disonansi produk celana dalam wanita merek pierre cardin dan triumph pada beberapa kelompok konsumen
Pengaruh penerapan CSR terhadap brand loyalty melalui brand image dan customer satisfaction pada produk kosmetika
The analysis of the food quality in Bouvigne-Paradijs Restaurant based on customer perception and satisfaction
Pengaruh kesadaran merek, kualitas produk dan kualitas pelayanan terhadap kepuasan dan loyalitas konsumen produk kosmetik etude di Surabaya
The Impact of customer satisfaction on brand equity and shareholders value of companies that are listed in In donesia stock exchange
Matabaru peneletian perpustakaan
Pengaruh experiential marketing terhadap pembelian ulang dengan kepuasan pelanggan sebagai variabel intervening di breadtalk Surabaya Town Square