Pengaruh brand equity terhadap loyalitas pelanggan melalui kepuasan pelanggan di Haryono Tour and Travel Surabaya

Author

• Riyanto, Dian Febriani

Additional Author(s)

• Gunawan, Meilinda

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010347/MAN//2012

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH
• CUSTOMER LOYALTY
• TRAVEL AGENTS

Notes

• Appendix : p. 60 - 65

. Bibliography : p. 57 - 59.

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 65 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04277/12	(T) 658.8343 Riy P	Library - 8th Floor	Unavailable : Removed