Services management : An Integrated approach 2nd ed.

Author

• Looy, Bart Van

Additional Author(s)

• Gemmel, Paul
• Dierdonck, Roland Van

Publisher

Harlow, England: Prentice Hall Ptr , 2003

Language

English

ISBN

027367353X

Series

-

Subject(s)

• SERVICE INDUSTRIES
• CUSTOMER RELATIONS
• CUSTOMER SERVICE

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

xxvi, 529 p.

Dimension

25 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01133/04	Res 658.812 Loo S	Library - 8th Floor	Available
2.	00478/10	658.812 Loo S	Library - 7th Floor	Available
3.	00479/10	658.812 Loo S	-	Unavailable : Lost
4.	00480/10	658.812 Loo S	Library - 7th Floor	Available