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Services management : An Integrated approach 2nd ed.

Author
  • Looy, Bart Van
Additional Author(s)
  • Gemmel, Paul
  • Dierdonck, Roland Van
Publisher
Harlow, England: Prentice Hall Ptr , 2003
Language
English
ISBN
027367353X
Series
-
Subject(s)
  • SERVICE INDUSTRIES
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xxvi, 529 p.
Dimension
25 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01133/04Res 658.812 Loo SLibrary - 8th FloorAvailable
2.00478/10658.812 Loo SLibrary - 7th FloorAvailable
3.00479/10658.812 Loo S-Unavailable : Lost
4.00480/10658.812 Loo SLibrary - 7th FloorAvailable

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