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Upaya peningkatan layanan Lippo Telecom dengan menggunakan metode GAP
Author
Rundupadang, Fany Oktavia
Additional Author(s)
-
Publisher
Surabaya: 2004
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 01/0793/IND/2004
Subject(s)
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY SERVICE
QUALITY CONTROL
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xv, 169 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02864/04
(T) 658.4013 Run U
-
Unavailable : Removed
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Perbaikan dan penentuan critical point prosedur operasional standar pada departemen commercial di PT. X
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