This study examines the barriers faced by Indonesian manufacturing organizations in the implementation
of TQM. Out of a total sample size of 364 selected organizations identified for a multi-response survey, 78
organizations responded. The analysis identified 11 pertinent factors acting as barriers that are most
frequently faced by the local organizations. These are issues related to human resource, management, attitude
towards quality, organizational culture, interdepartmental relation, material, machine and equipment,
information, method and training.

Creator(s)

• KIFAYAH AMAR
• ZURAIDAH MOHD ZAIN

Contributor(s)

-

Publisher

Universitas Kristen Petra; 2001

Language

Indonesian

Category

jou – Journal

Sub Category

-

Source

Jurnal Teknik Industri Vol. 3, No. 2, Desember 2001: 72 - 79; Kifayah Amar (NA00000186), Zuraidah Mohd Zain (NA00000187)

Subject(s)

• TOTAL QUALITY MANAGEMENT
• MANUFACTURES-MANAGEMENT

File(s)

• jiunkpe-ns-jou-2001-na00000186-3196-manufacturing-resource1.pdf