| Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di The Light Cup Cafe Surabaya Town Square dan The Square Surabaya- Author(s)
- Lauw, Jessica
- ISBN
- -
- Dimension
- xiii, 114 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01323/13 | 658.8343 Lau A | - | Unavailable : Removed |
| |
| Analisa pengaruh kualitas layanan terhadap kepuasan konsumen pada layanan drive thru McDonalds Basuki Rahmat di Surabaya- Author(s)
- Widjoyo, Iksan Ongko
- ISBN
- -
- Dimension
- xiii, 97 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01322/13 | 658.8343 Wid A | - | Unavailable : Removed |
| |
| Analisa pengaruh price, service quality, dan corporate image terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening konsumen Ipo Korean Cafe dan Restaurant Surabaya- Author(s)
- Sia, Florencia Tjandra
- ISBN
- -
- Dimension
- xvi, 150 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01321/13 | 658.8343 Sia A | - | Unavailable : Removed |
| |
| Analisa pengaruh customer value dan customer experience terhadap customer satisfaction De Kasteel Resto di Surabaya- Author(s)
- Pramudita, Yoana Arina
- ISBN
- -
- Dimension
- /
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01320/13 | 658.8343 Pra A | - | Unavailable : Removed |
| |
| Pengaruh retail mix terhadap minat beli di Keraton Department Store- Author(s)
- Wibowo, Ricky
- ISBN
- -
- Dimension
- xiii, 97 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01332/13 | 658.87 Wib P | - | Unavailable : Removed |
| |
| Pengaruh customer experience quality terhadap customer satisfaction dan customer loyalty PT Excelso Multirasa : perspektif B2C- Author(s)
- Senjaya, Vivie
- ISBN
- -
- Dimension
- xiv, 190 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01333/13 | 658.8343 Sen P | - | Unavailable : Removed |
| |
| Analisis pengaruh persepsi harga, lokasi dan atmosfer terhadap kepuasan pelanggan di KFC Ahmad Yani Surabaya- Author(s)
- Loekito, Hans
- ISBN
- -
- Dimension
- xiii, 88 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01334/13 | 658.8343 Loe A | - | Unavailable : Removed |
| |
| Analisis pengaruh store name, brand name dan price discounts terhadap purchase intentions konsumen Infinite Tunjungan Plaza- Author(s)
- Gunawan, Andy
- ISBN
- -
- Dimension
- x, 87 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01327/13 | 658.8 Gun A | - | Unavailable : Removed |
| |
| Analisa faktor-faktor pembentuk personal branding dari C.Y.N Photography- Author(s)
- Yunitasari, Cindy
- ISBN
- -
- Dimension
- xii, 82 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01328/13 | 658.8 Yun A | - | Unavailable : Removed |
| |
| Pengaruh perceived quality, perceived sacrifice dan perceived value terhadap customer satisfaction di Informa Innovative Furnishing Pakuwon City Surabaya- Author(s)
- Saputro, Daniel Krisno
- ISBN
- -
- Dimension
- xiv, 73 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01329/13 | 658.8343 Sap P | - | Unavailable : Removed |
| |
| Pengaruh kualitas layanan rumah makan Bromo Asri terhadap kepuasan- Author(s)
- Winarta, Randy Christian
- ISBN
- -
- Dimension
- x, 86 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01330/13 | 658.8343 Win P | - | Unavailable : Removed |
| |
| Pengaruh relationship marketing terhadap loyalitas pelanggan PT Mitra 10 Surabaya- Author(s)
- Susanto, Franky
- ISBN
- -
- Dimension
- xiv, 76 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01331/13 | 658.812 Sus P | - | Unavailable : Removed |
| |
| Optimalisasi armada UP. Agung Jaya- Author(s)
- Susanto, Fransiscus Xaverius Arthur
- ISBN
- -
- Dimension
- xi, 70 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01324/13 | 658.8 Sus O | - | Unavailable : Removed |
| |
| Analisis pengaruh motivasi, persepsi, sikap konsumen terhadap keputusan pembelian mobil Daihatsu Xenia di Sidoarjo- Author(s)
- Saputra, Rico
- ISBN
- -
- Dimension
- xiii, 91 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01325/13 | 658.8342 Sap A | - | Unavailable : Removed |
| |
| Analisa pengaruh perceived quality terhadap perceived value konsumen pengguna internet mobile XL di Surabaya- Author(s)
- Wijaya, Andrew
- ISBN
- -
- Dimension
- xiv, 92 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01326/13 | 658.8 Wij A | - | Unavailable : Removed |
| |
| Manajemen public relations- Author(s)
- Morissan
- ISBN
- 97897971486361
- Dimension
- XVIII, 364 p. / 23 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03049/13 | 659.2 Mor M | Library - 7th Floor | Available |
| |
| Perencanaan keuangan keluarga bapak Mike pada asuransi jiwa Prudential, Tabungan BNI Taplus, Trim Kas 2, Panin Dana Utama Plus 2, Panin Dana Unggulan, dan Schroder Dana Istimewa- Author(s)
- Wijaya, Davina Agustin
- ISBN
- -
- Dimension
- xvii, 156 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01076/13 | 658.15 Wij P | - | Unavailable : Removed |
| |
| Perencanaan keuangan keluarga bapak Gunawan Siswantoro pada asuransi Prudential, Sinarmas, Central Asia, Tabungan Tahapan BCA, Trim Kas 2, Panin Dana Utama Plus 2, Panin Dana Unggulan, dan Panin...- Author(s)
- Sasmito, Ella S. Jati
- ISBN
- -
- Dimension
- xviii, 169 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01077/13 | 657.3 Sas P | - | Unavailable : Removed |
| |
| Analisis faktor-faktor yang mempengaruhi peran akuntan manajemen sebagai aktor dalam industri jasa kesehatan (rumah sakit)- Author(s)
- Tamba, Rut Irakezia Enovti
- ISBN
- -
- Dimension
- xi, 78 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01078/13 | 658.1511 Tam A | Library - 8th Floor | Unavailable : Removed |
| |
| Perencanaan keuangan bapak D- Author(s)
- Kosasi, Carissa Halmar
- ISBN
- -
- Dimension
- xxiii, 290 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01177/13 | 657.3 Kos P | - | Unavailable : Removed |
| |
