| Analisa pengaruh corporate social responsibility (CSR) terhadap customer loyalty dengan brand image sebagai variabel intervening di perusahaan asuransi Allianz- Author(s)
- Stephanie, Sienny
- ISBN
- -
- Dimension
- xxv, 87 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04223/12 | 658.8343 Ste A | Library - 8th Floor | Unavailable : Removed |
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| Pengaruh kualitas layanan terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel perantara (studi kasus : salon mobil Positive di Surabaya)- Author(s)
- Santoso, Ratnawati
- ISBN
- -
- Dimension
- xxvii, 92 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04224/12 | 658.8343 San P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa service recovery terhadap kepuasan konsumen di hotel 'X'- Author(s)
- Wangsa, Linda Permatasari
- ISBN
- -
- Dimension
- xxvi, 76 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04228/12 | 658.8343 Wan A | Library - 8th Floor | Unavailable : Removed |
| |
| Persepsi masyarakat Surabaya terhadap yogurt dan pengaruhnya terhadap minat beli konsumen- Author(s)
- Aurino, Andre
- ISBN
- -
- Dimension
- xiii, 82 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04221/12 | 658.8342 Aur P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa kepuasan konsumen dilihat dari kualitas layanan, kualitas produk, harga, dan pengaruhnya terhadap loyalitas konsumen di Kassanda Guest House Surabaya- Author(s)
- Santoso, Melissa
- ISBN
- -
- Dimension
- xxvi, 129 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04222/12 | 658.8343 San A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengelolaan dan pengembangan pada usaha pangsit mie 'Jakarta ' di Kapasari Surabaya- Author(s)
- Halim, Andrianto
- ISBN
- -
- Dimension
- xii, 72 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04382/12 | 658.022 Hal P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa faktor yang membentuk loyalitas pegawai di institusi X Surabaya- Author(s)
- Winarko, Stevanus Novianto
- ISBN
- -
- Dimension
- xiii, 57 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04260/12 | 658.31422 Win A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa kepuasan konsumen terhadap pelayanan apartemen The Square Surabaya- Author(s)
- Gunawan, Belina
- ISBN
- -
- Dimension
- xiii, 104 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04262/12 | 658.8343 Gun A | Library - 8th Floor | Unavailable : Removed |
| |
| Studi komparatif bauran pemasaran antara bisnis karaoke 'Koalaoke' dan 'Woof-woof' di Surabaya- Author(s)
- Istanto, Purwita Meelydia
- ISBN
- -
- Dimension
- xv, 109 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04261/12 | 658.8 Ist S | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh budaya organisasional dan keadilan organisasional terhadap organizational citizenship behaviour pada PT. SS Utama Surabaya- Author(s)
- Sutjipto, Erlisa Triani
- ISBN
- -
- Dimension
- xiv, 158 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04386/12 | 658.312 Sut P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh bukti fisik terhadap keputusan pembelian konsumen di The Light Cup Cafe Surabaya- Author(s)
- Kalianda, Leonard
- ISBN
- -
- Dimension
- xiii, 78 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04266/12 | 658.8342 Kal A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh produk, harga dan lokasi terhadap minat beli ulang konsumen di House of Wok Surabaya- Author(s)
- Pratiwi, Elizabeth Sinta Dewi
- ISBN
- -
- Dimension
- xv, 81 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04264/12 | 658.8342 Pra A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengelolaan dan pengembangan sumber daya manusia pada perusahaan keluarga (studi kasus pada PT. Timor Tour and Travel Surabaya)- Author(s)
- Lijaya, Sheila
- ISBN
- -
- Dimension
- xiii, 107 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04387/12 | 658.3 Lij P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh kepemimpinan, latar belakang pendidikan dan komunikasi terhadap kinerja karyawan Twin Hotel Surabaya- Author(s)
- Limong, Lovinia
- ISBN
- -
- Dimension
- xxx, 91 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04271/12 | 658.3125 Lim A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa persepsi harga dan persepsi merek terhadap willingness to repurchase melalui perceived value di Erha Clinic Surabaya- Author(s)
- Yolanda
- ISBN
- -
- Dimension
- xxv, 102 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04268/12 | 658.8342 Yol A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengelolaan dan pengembangan sumber daya manusia pada PT. Bagoes Tjipta Karya, Purwodadi- Author(s)
- Oetomo, Richmond
- ISBN
- -
- Dimension
- xii, 125 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04453/12 | 658.3 Oet P | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh brand equity terhadap loyalitas pelanggan melalui kepuasan pelanggan di Haryono Tour and Travel Surabaya- Author(s)
- Riyanto, Dian Febriani
- ISBN
- -
- Dimension
- xiv, 65 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04277/12 | 658.8343 Riy P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh kepuasaan kerja terhadap turnover intention karyawan di Hotel Casa Del Rio Melaka dengan komitmen organisasi sebagai variabel intervening- Author(s)
- Novia, Go Diana
- ISBN
- -
- Dimension
- xxv, 87 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04275/12 | 658.3045 Nov A | Library - 8th Floor | Available |
| |
| Studi deskriptif pengelolaan dan pengembangan usaha perusahaan keluarga pada aspek operasional PT. Prima Duta Sejati- Author(s)
- Roesdiyono, Tjiang Cyntia
- ISBN
- -
- Dimension
- xi, 116 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04449/12 | 658.045 Roe S | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa persepsi konsumen terhadap desain fisik dan kualitas makanan restoran Dream Car Surabaya- Author(s)
- Putra, Handy Dwi
- ISBN
- -
- Dimension
- xiii, 73 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04273/12 | 658.8343 Put A | Library - 8th Floor | Unavailable : Removed |
| |
