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Pengaruh faktor e-booking Garuda Indonesia terhadap customer satisfication
Author
Soetanto, Sisca Puspita
Additional Author(s)
Chandra, Dewi
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010462/MAN/2014
Subject(s)
CONSUMERS-RESEARCH
CONSUMER SATISFACTION
Notes
Appendix: p. 63 - 77
. Bibliography: p. 58 - 62.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 77 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02907/14
(T) MAN 33-0462
-
Unavailable : Removed
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