Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh program e-toll card Mandiri dan efektivitasnya terhadap kepuasan pelanggan e-toll card Mandiri di Surabaya
Author
Winarto, Chryseis Ivana
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2019
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011679/MAN/2019
Subject(s)
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
Notes
Appendix: p. 58-78
. Bibliography: p. 55-57.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 78 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01457/19
(T) MAN 31-1679
Library - 8th Floor
Available
Similar Collection
by author or subject
Pengaruh food choice motices terhadap purchase intention melaui attitude towards purchase pada makanan lokal di Surabaya
Analisa persepsi pelanggan terhadap kinerja agen properti dan pengaruhya terhadap kerpecayaan di Surabaya
Analisa kualitas layanan internal kepuasan karyawan dan produktivitas karyawan pada Pasarame Pakuwon Mall Surabaya
Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya
Analisa pengaruh service quality terhadap satisfaction pelanggan PT. Telkom Tbk.
Pengaruh meal experience terhadap minat beli ulang konsumen di Smack Burger Surabaya
Analisa retail service quality terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada supermarket Super Indo Merr Surabaya
Pengaruh fashion involvement terhadap impulse buying melalui hedonic consumption tendency di Surabaya