Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality terhadap competitive advantage melalui student loyality dan university reputation sebagai variabel intervening

Author
  • Kristianto, Kevin
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Akuntansi Program Akuntansi Bisnis UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010663/AKT/2015
Subject(s)
  • EDUCATION-RESEARCH
  • QUALITY OF SERVICE
  • TOTAL QUALITY SERVICE
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 57 - 66
. Bibliography: p. 53 - 56.
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 66 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01210/15(T) AKT 0663-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh kualitas layanan dan kepuasan konsumen terhadap pembelian ulang di Starbuck Coffe Tunjungan Plaza IV
Pengaruh mall image terhadap customer loyalty dengan customer value dan customer retention sebagai variabel intervening pada mall upper class di Surabaya
Pengaruh product quality terhadap brand loyalty konsumen Honda Jazz dengan kepuasan konsumen sebagai variabel intervening di Surabaya
Analisa pengaruh retail mix terhadap loyalitas konsumen di Charles and Keith store di Galaxy Mall 2 Surabaya
Pengaruh customer expectations dan retail marketing mix application terhadap store loyaly hypermarket Carrefour di Surabaya
Pengaruh produk, kualitas layanan, dan word of mouth terhadap keputusan pembelian di De Boliva signature Sutos
Pengaruh physical distribution service quality (PDSQ) terhadap kepuasan dan loyalitas pelanggan PT Tentena Jaya Mandiri
Persepsi konsumen terhadap membership card dan pengaruhnya terhadap loyalitas konsumen di Narita Hotel Surabaya