Pengaruh kualitas layanan terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening di toko Bintang Terang

Author

• Gunawan, Linda

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 31011150/MAN/2016

Subject(s)

• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• CUSTOMER LOYALTY

Notes

• Appendix: p. 71-136

. Bibliography: p. 69-70.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 136 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00594/16	(T) MAN 31-1150	Library - 8th Floor	Unavailable : Removed