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Analisa pengaruh citra perusahaan terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara di Restoran Boncafe Surabaya
Author
Tjandra, Olivia
Additional Author(s)
Eveline A., Graciana
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010558/MAN/2016
Subject(s)
CONSUMER SATISFACTION
RESTAURANTS-MARKETING RESEARCH
RESTAURANTS-MARKETING MANAGEMENT
CUSTOMER LOYALTY
CORPORATE IMAGE
Notes
Appendix: p. 53-64
. Bibliography: p. 50-52.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 64 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00829/16
(T) MAN 33-0558
Library - 8th Floor
Unavailable : Removed
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