Pengaruh e-service quality terhadap loyalitas pelanggan Go-jek melalui kepuasan pelanggan

Author

• Laurent, Felicia

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 31011200/MAN/2016

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• QUALITY OF SERVICE

Notes

• Appendix: p. 67-97

. Bibliography: p. 64-66.

Abstract

-

Physical Dimension

Number of Page(s)

xi, 97 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02909/16	(T) MAN 31-1200	Library - 8th Floor	Unavailable : Removed