Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis kepuasan konsumen terminal petikemas Surabaya

Author
  • Prayitno, Ong Shirley Octavia
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010273/MAN/2016
Subject(s)
  • CONSUMERS-RESEARCH
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 64-81
. Bibliography: p. 60-63.
Abstract
-
Physical Dimension
Number of Page(s)
xi, 81 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03028/16(T) MAN 35-0273Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh service quality terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening: studi pada PT. Central Lintas Indonesia (CELINDO)
Analisa pengaruh service quality terhadap behavioral intentions dengan perceived value dan customer satisfaction sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra
Analisa gap service quality dan pengaruhnya terhadap kepuasan pelanggan Cafe Biggie Box
Pengaruh e-service quality, e-satisfaction, e-trust terhadap e-loyalty pada Lazada
Analisa persepsi keadilan penanganan complaint, word of mouth, dan kepuasan terhadap minat pembelian kembali: studi pada cafe di Surabaya
Pengaruh fashion involvement terhadap impulse buying melalui hedonic consumption tendency di Surabaya
Analisis pengaruh experiential marketing dan customer satisfaction terhadap customer loyalty Comedy Kopi di Surabaya
Kepuasan pelanggan aplikasi Dealjava