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Pengaruh internal service quality terhadap employee retention melalui job satisfaction sebagai variabel intervening : studi kasus pada industri biro perjalanan wisata di Surabaya

Author
  • Liwantono, Cynthia Evelyn
Additional Author(s)
  • Kurniawan, Jeffry Andrio
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010282/MAN/2017
Subject(s)
  • JOB SATISFACTION-RESEARCH
  • TRAVEL AGENTS-MANAGEMENT
  • QUALITY OF SERVICE
Notes
  • Appendix: p. 68-78
. Bibliography: p. 63-67 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 78 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00833/17(T) MAN 35-0282Library - 8th FloorUnavailable : Removed

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