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Pengaruh relationship benefits terhadap loyalitas pelanggan dengan komitmen sebagai variabel perantara di hotel bintang empat di Surabaya
Author
Jap, Laurencia
Additional Author(s)
Hosea, Ivana Karina
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010645/MAN/2017
Subject(s)
CUSTOMER LOYALTY
RELATIONSHIP MARKETING
HOTELS-MARKETING-CONSUMERS-RESEARCH
Notes
Appendix: p. 52-78
. Bibliography: p. 48-51 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 78 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01960/17
(T) MAN 33-0645
Library - 8th Floor
Available
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