Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh relationship benefits terhadap loyalitas pelanggan dengan komitmen sebagai variabel perantara di hotel bintang empat di Surabaya
Author
Jap, Laurencia
Additional Author(s)
Hosea, Ivana Karina
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010645/MAN/2017
Subject(s)
CUSTOMER LOYALTY
RELATIONSHIP MARKETING
HOTELS-MARKETING-CONSUMERS-RESEARCH
Notes
Appendix: p. 52-78
. Bibliography: p. 48-51 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 78 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01960/17
(T) MAN 33-0645
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisis pengaruh kinerja wiraniaga dan sales promotion terhadap loyalitas outlet Mitra Prima Food Industry (PFI)
Pengaruh shopping center image terhadap customer loyalty dengan perceived quality sebagai variabel intervening pada pusat perbelanjaan Galaxy Mall Surabaya
Analisa peranan strategi public relations dalam meningkatkan loyalitas konsumen di Bukit Darmo Golf Surabaya
Analisa pengaruh brand image dan company image terhadap loyalitas retailer studi kasus PT Asia Paramita Indah
Pengaruh kepuasan konsumen, membership program, trust, perceived quality, dan perceived value terhadap loyalitas konsumen di Starbucks Coffee Surabaya
Analisa pengaruh kualitas pelayanan tour leader terhadap kepuasan dan loyalitas pelanggan...
The nuts and bolts of CRM
Analisa pengaruh brand extension terhadap customer loyalty konsumen Kecap Sedaap di Surabaya melalui brand association, brand awareness, dan brand image sebagai variabel perantara