Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh asosiasi merek terhadap loyalitas pelangganan JW Marriott Surabaya dengan kepuasan pelanggan sebagai variabel perantara

Author
  • Ardian, Billy Oto
Additional Author(s)
  • Wijaya, Christian Ade
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi Mo. 33010699/MAN/2017
Subject(s)
  • BRAND IMAGE
  • HOTELS-MANAGEMENT
  • HOTELS-CONSUMERS-RESEARCH
  • HOTELS-CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 54-73
. Bibliography: p. 49-53 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 73 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02563/17(T) MAN 33-0699Library - 8th FloorAvailable

Similar Collection

by author or subject
Analisis tingkat brand loyalty pada produk shampoo merek "head & shoulders" di Surabaya
Analisa kepuasan dan loyalitas pelanggan kartu pra-bayar (studi kasus mahasiswa Universitas Kristen Petra)
Analisa pengaruh eating enviroments, consumption norms, dan meal duration terhadap consumption behavior masyarakat Surabaya
Pengaruh corporate social responsibility "Alfamart class" di SMK PGRI 3 Malang terhadap citra perusahaan Alfamart
Analisa pengaruh variasi produk nescafe terhadap loyalitas konsumen di Surabaya
Pengaruh antara sikap bukti fisik, proses dan karyawan terhadap loyalitas konsumen melalui kupuasan, kepercayaan dan komitmen dalam merawat salon mobil di Absolute automotive Surabaya
Persepsi staf front office terhadap tipping di "A" private resort and villa Bali
Pengaruh organizational citizenship behavior terhadap kinerja karyawan dan kepuasan konsumen di Hotel Sheraton Surabaya