Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh kualitas produk terhadap loyalitas pelanggan melalui kepuasan pelanggan produk Etude House di Galaxy Mall Surabaya
Author
Sulianto, Vivi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011345/MAN/2017
Subject(s)
CONSUMERS-RESEARCH
MARKETING-MANAGEMENT
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix: p. 48-76
. Bibliography: p. 46-47 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 76 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03041/17
(T) MAN 31-1345
Library - 8th Floor
Available
Similar Collection
by author or subject
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ
Analisa pengaruh kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening pada The Harvest Patissier and Chocolatier Surabaya
Pengaruh wokrout motives dan performance service quality (servperf) terhadap willingness to pay premium melalui variabel attitude, pada fitness center yang berada pada mall di Surabaya
Analisa pengaruh service quality terhadap repurchase intention melalui perceived value dan customer satisfaction di Buro Bar Surabaya
Analisa pengaruh service quality terhadap behavioral intentions dengan perceived value dan customer satisfaction sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra
Big data marketing
Analisa pasar dan upaya peningkatan kualitas layanan internet banking di bank "X"
Analysis of profit and customer satisfaction about drinking arrangement in osaka roosendaal restaurant