Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pasar dan upaya peningkatan kualitas layanan internet banking di bank "X"

Author
  • Wiliam, Lisan
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011073/IND/2006
Subject(s)
  • CONSUMER SATISFACTION
  • TOTAL QUALITY MANAGEMENT
Notes
  • Appendix: p. 59 - 105
Biblography: p. 58
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 105 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.05029/06(T) - 658.8343 Wil A-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh retail service quality terhadap minat berkunjung ulang pada Galaxy Mall melalui perceived quality dan customer satisfaction sebagai variabel intervening
Analisis hubungan kualitas layanan, kepuasan pelanggan, dan loyalitas pelanggan RSK Budi Rahayu Blitar dengan metode SEM
Penentuan strategi manajemen travel Wiedas terhadap hasil pemetaan preferensi pasar dan posisi jasa travel Surabaya-Malang
The Impact of customer satisfaction on brand equity and shareholders value of companies that are listed in In donesia stock exchange
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ
Pengaruh kompetensi, informasi, karyawan dan bukti fisik terhadap kepuasan dan loyalitas konsumen pada Zangrandi di Surabaya
Total quality management
Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya