Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality terhadap customer satisfication English First Surabaya Town Square

Author
  • Prabowo, Randy Setio
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011395/MAN/2017
Subject(s)
  • MARKETING-MANAGEMENT
  • CONSUMER SATISFACTION
  • QUALITY OF SERVICE
Notes
  • Appendix: p. 66-82
. Bibliography: p. 62-65 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 82 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02986/17(T) MAN 31-1395Library - 8th FloorAvailable

Similar Collection

by author or subject
Pengaruh brand identity terhadap timbulnya brand preference dan repurchase intention pada merek toyota
Analisa melekatnya brand image radisson plaza suite pada sebagian besar konsumen surabaya plaza hotel
Pengaruh perilaku pemilik atas isu manajemen lingkungan terhadap kinerja keuangan melalui customer satisfaction pada perusahaan di wilayah Surabaya
Analisa sensitivitas respon konsumen terhadap perubahan perceived quality mobil vios di Surabaya (sebagai mobil pribadi dan mobil taksi)
Pengaruh penerapan customer relationship management terhadap loyalitas pelanggan pada ud sumaboyo di surabaya
Pengaruh manfaat customer relationship management dan customer satisfaction terhadap customer loyalty pelanggan matahari department store
Analisa kepuasan konsumen berdasarkan tahapan pelayanan dan jenis restoran
Analisa pengaruh word-of-mouth, tangible, reliability, responsiveness, assurance dan empathy terhadap purchase decision di PT. VIC Indonesia