Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kebijakan no tipping pada kualitas layanan di Platinum Grill
Author
Putra, William Gunawan
Additional Author(s)
Orlando, Jimmy
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010722/MAN/2017
Subject(s)
QUALITY OF SERVICE
RESTAURANTS-CONSUMERS-RESEARCH
RESTAURANTS-CONSUMER BEHAVIOUR
RESTAURANTS MANAGEMENT
Notes
Appendix: p. 71-95
. Bibliography: p. 68-70.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 95 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01040/18
(T) MAN 33-0722
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Pengaruh service quality terhadap customer satisfaction membentuk customer loyalty di PT. Citra Mitra Anugerah
Managing workforce diversity in Ni Hao Restaurant Groningen, the Netherlands
Service quality analysis of Jasmin Garden Restaurant Castricum, the Netherlands
Working atmosphere analysis psychological effect of working atmosphere towards working performance and customer satisfaction in Peking Restaurant
Customer satisfaction analysis based on marketing mix in buffet area of Osaka Restaurant Roosendaal, The Netherlands
Pengaruh e-service quality, e-satisfaction, e-trust terhadap e-loyalty pada Lazada
Pengaruh perceived waiting time dan satisfication with waiting environment terhadap service satisfication di restoran X Surabaya