Perencanaan quality function deployment (QFD) pada hotel Everbright Surabaya

Author

• Henuk, Yohan Gunawan

Additional Author(s)

• Santoso, Christian Hanni

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010460/MAN/2014

Subject(s)

• HOTELS-CONSUMERS-RESEARCH
• QUALITY OF SERVICE
• HOTELS-MANAGEMENT

Notes

• Appendix: p. 63 - 148

. Bibliography: p. 61 - 62.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 148 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02909/14	(T) MAN 33-0460	-	Unavailable : Removed