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Perencanaan quality function deployment (QFD) pada hotel Everbright Surabaya

Author
  • Henuk, Yohan Gunawan
Additional Author(s)
  • Santoso, Christian Hanni
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010460/MAN/2014
Subject(s)
  • HOTELS-CONSUMERS-RESEARCH
  • QUALITY OF SERVICE
  • HOTELS-MANAGEMENT
Notes
  • Appendix: p. 63 - 148
. Bibliography: p. 61 - 62.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 148 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02909/14(T) MAN 33-0460-Unavailable : Removed

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