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Pengaruh kualitas layanan elektronik terhadap loyalitas pelanggan melalui perceived value dan kepuasan pelanggan Tokopedia
Author
Sethio, Elwin Dwijaya
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 31011558/MAN/2018
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
ELECTRONIC COMMERCE
TELESHOPPING
Notes
Appendix: p. 60-95
. Bibliography: p. 55-59.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 95 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00086/19
(T) MAN 31-1558
Library - 8th Floor
Available
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