Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh servicescape, service quality terhadap customer satisfaction di Platinum Grill Restaurant Surabaya

Author
  • Hartanto, Sendy
Additional Author(s)
  • Pranata, Anthony Steven
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2019
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010838/MAN/2019
Subject(s)
  • RESTAURANT MANAGEMENT
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 39-53
. Bibliography: p. 37-38.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 53 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01577/19(T) MAN 33-0838Library - 8th FloorAvailable

Similar Collection

by author or subject
Pengaruh service quality terhadap loyalitas pelanggan dengan customer satisfaction sebagai variabel intervening pada ritel bioskop the premiere Surabaya
LKP : Golden River Restaurant Laren, Netherlands
Analisa hubungan kepuasan dengan kesetiaan pelanggan (studi kasus 70 pelanggan restoran the prime steak & ribs di Surabaya)
Analisis hubungan antara inovasi produk, nilai konsumen, dan kepuasan konsumen pada UD. Kompas Surabaya
Pengaruh relationship marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada PT. Fuboru Indonesia di Surabaya
Analisa pengaruh hedonic motives terhadap behavior loyalty dengan overall satisfaction sebagai variael interfening
Marketing for the new room of De Veranda restaurant